Skills needed for a career in Hospitality Industry

What are those set of Qualities & Skills that steer smooth your journey from a student to the most suitable candidate in Hospitality industry. Let’s understand the Hospitality management skills & focus our energies in building the same.

Technical skills in Hospitality management

  • High level Customer Service
  • Formal training
  • Formal education with a Degree/ Diploma in Hotel Management- A formal education from HAYES IHM will help you develop the practical skills and experience needed to secure a position with the leading Hotel chains of the country.
  • Team Work

Hard skills in hospitality Industry :

  • Critical thinking and problem-solving.
  • Collaboration across networks and leading by influence.
  • Agility and adaptability.
  • Initiative and entrepreneurialism.
  • Effective communication skills in hospitality industry as well as written communication skills.
  • Accessing and analyzing information.
  • Curiosity and imagination.

Most In-demand Skills for the Future of Work:

  • Innovation and creativity. Technology is at the forefront of every industry, so it's crucial you remain creative and innovative.
  • Problem-solving and critical thinking.
  • Growth mindset.
  • Leadership.
  • Interpersonal skills.
  • Data analysis.

Skills that will be in increasing demand:According to the World Economic Forum's “Future of Jobs” report :

  • Analytical thinking and innovation.
  • Active learning and learning strategies.
  • Creativity, originality and initiative.
  • Technology design and programming.
  • Critical thinking and analysis.

Importance of Soft Skills in Hospitality Industry toAchieve Career Growth

  • Emotional Intelligence. Emotional intelligence is often referred to as the ability to recognize and manage your emotions and the emotions of others.
  • Team Player Attitude.
  • Growth Mindset.
  • Openness to Feedback.
  • Adaptability.
  • Active Listening.
  • Work Ethic.

Posted On:
01 September 2020

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